Ecommerce has drastically transformed the way we shop, making our purchasing habits more diverse and convenience-oriented. But with its rise, a phenomenon that persistently affects online retailers' profits has also increased — cart abandonment.
According to recent data, the global average rate of ecommerce cart abandonment is an astounding 70%. This implies that seven out of ten shoppers leave online stores without completing their purchases, resulting in billions of dollars in lost revenue each year.
In this competitive landscape, retailers seek unique strategies to recover these potential lost sales. One such effective approach is the use of Shopify apps designed specifically to tackle this issue. Shopify, a leading ecommerce platform, boasts a myriad of apps that online store owners can leverage to address cart abandonment. From automated email reminders to enticing exit offers, these apps provide diverse strategies to re-engage customers.
The use of Artificial Intelligence (AI) is quickly becoming a game-changer in this arena. By leveraging machine learning algorithms, these advanced tools can predict and understand customer behaviour, providing personalized engagement strategies.
For instance, AI-powered apps can notify customers about the items they've left behind in their cart through personalized emails or push notifications. Some sophisticated systems can even adjust the timing and content of these notifications based on the customer's browsing history and shopping behaviour, making them significantly more effective in facilitating the completion of the purchase.
Understanding Abandoned Carts in Ecommerce
In order to tackle the issue of cart abandonment effectively, it's crucial to understand what it entails and why it happens. An 'abandoned cart' refers to a scenario in which a customer adds items to their online shopping cart, but leaves the website without completing the purchase. It's akin to a customer walking into a brick-and-mortar store, filling their cart with items, and then suddenly leaving without buying anything.
There are numerous reasons why customers abandon their carts. High shipping costs, a complicated checkout process, website errors, or simply the customer's decision to browse or comparison shop, are all common causes. Unexpected costs are the top reason for cart abandonment globally, with up to 56% of consumers leaving their carts due to unforeseen shipping or tax costs. Other reasons could include the absence of preferred payment methods, security concerns, or a lack of immediate buying intent.
The impact of these abandoned carts on Shopify sales can be substantial. Abandoned carts represent potential sales that an ecommerce business is missing out on. If a store has an abandonment rate of 70%, and its daily revenue is $1,000, then there's another $2,333 in sales Shopify that it could be making each day if it could recover all those abandoned carts. This is not to mention the associated costs of marketing and advertising to draw those customers to the store in the first place, making each lost sale even more costly.
Top Shopify Apps for Recovering Abandoned Carts
It's important to note that not all abandoned carts are completely lost opportunities. Many customers who abandon their carts can be re-engaged and convinced to complete their purchase, particularly through the use of AI-powered Shopify apps.
These technologies represent the next frontier in tackling cart abandonment and enhancing Shopify sales. Here are five of the best Shopify apps that leverage AI to help recover abandoned carts, ultimately boosting your store's sales.
Pushdaddy is a Shopify app that helps you recover abandoned carts by sending targeted push notifications to customers who have left your website without completing their purchase. Push notifications are a great way to stay top-of-mind with customers and remind them about the items they were interested in buying. Pushdaddy also allows you to track the performance of your push notifications so you can see which ones are most effective at driving sales.
Here are some of the key features of Pushdaddy:
- Targeted push notifications: Pushdaddy allows you to target your push notifications to specific customers based on their interests, demographics, and purchase history. This ensures that your notifications are relevant to the people who receive them, which increases the chances of them clicking through and completing their purchase.
- Detailed analytics: Pushdaddy provides detailed analytics about the performance of your push notifications, including impressions, clicks, delivery rate, and CTR. This data can help you identify which notifications are most effective at driving sales so you can focus your efforts on those campaigns.
- Easy to use: Pushdaddy is easy to set up and use. You can create and send push notifications in minutes, and you don't need any coding experience.
PushOwl is a web push notification service that helps Shopify merchants recover abandoned carts and boost sales. With PushOwl, you can send targeted push notifications to your customers, even after they've left your site. These notifications can be used to remind customers about items in their abandoned carts, offer discounts, or promote new products.
PushOwl is a powerful tool that can help you improve your Shopify store's conversion rate. Here are some of the features that make PushOwl a great choice for Shopify merchants:
- Targeted push notifications: PushOwl allows you to target your push notifications to specific segments of your customer base. This means that you can send relevant messages to the right people, which can help to increase engagement and conversion rates.
- Automated push notifications: PushOwl can send automated push notifications based on a variety of triggers, such as abandoned carts, product views, and birthdays. This can help you to save time and keep your customers engaged.
- Detailed analytics: PushOwl provides detailed analytics about your push notifications, so you can see how they're performing and make changes to improve your results.
Postscript is a Shopify app that helps you recover abandoned carts by sending automated SMS messages to customers who have left items in their carts. The app also allows you to send promotional messages, surveys, and more.
Postscript has a number of features that make it a great choice for Shopify merchants, including:
- Automated abandoned cart recovery: Postscript sends automated SMS messages to customers who have left items in their carts. These messages can be customized to include a discount code, a reminder about the items in the cart, or a link to the checkout page.
- Segmentation: Postscript allows you to segment your customers based on a variety of criteria, such as purchase history, location, and interests. This allows you to send more targeted messages that are more likely to be opened and read.
- Analytics: Postscript provides detailed analytics on your SMS campaigns, including open rates, click-through rates, and revenue generated. This data can be used to optimize your campaigns and improve your results.
- Integrations: Postscript integrates with a variety of other Shopify apps, such as Klaviyo, ReCharge, and Drip. This allows you to create a more seamless customer experience and increase your chances of recovering abandoned carts.
OptiMonk is a popular Shopify app that helps you recover abandoned carts and boost your sales. It's easy to use, affordable, and offers a variety of features, including:
- Popups: OptiMonk allows you to create attractive and engaging popups that can be used to collect email addresses, promote products, or drive traffic to other pages on your site.
- Exit Intent: OptiMonk's exit intent technology displays popups to visitors who are about to leave your site. This is a great way to capture the attention of potential customers who might otherwise have been lost.
- A/B Testing: OptiMonk allows you to test different versions of your popups to see which one performs best. This helps you optimize your campaigns and get the most out of your investment.
- Integrations: OptiMonk integrates with a variety of other popular Shopify apps, including Klaviyo, Mailchimp, and ActiveCampaign. This makes it easy to send abandoned cart emails and track your results.
Maverick is an AI-powered app that helps Shopify merchants recover abandoned carts. It does this by sending personalized video messages to customers who have abandoned their carts. The videos are created by Maverick's AI engine, which uses the customer's purchase history and browsing behavior to generate a personalized message.
Maverick has a number of features that make it a good choice for Shopify merchants who want to recover abandoned carts. These features include:
- Personalized video messages: Maverick's AI engine creates personalized video messages for each customer. This helps to increase the likelihood that customers will open and watch the messages, and it also helps to make the messages more persuasive.
- Automated delivery: Maverick can automatically deliver video messages to customers who have abandoned their carts. This saves merchants time and effort, and it also ensures that customers receive the messages promptly.
- Reporting and analytics: Maverick provides merchants with detailed reporting and analytics on the performance of their video campaigns. This data can be used to track the number of abandoned carts that are recovered, as well as the impact of the videos on sales and revenue.
How AI-Generated Video Can Help With Recovering Abandoned Carts
In today's digital age, video content is king. It's engaging, expressive, and has the potential to drive more interaction compared to other forms of content. But how can it help in recovering abandoned carts?
The answer lies in the power of AI. AI-generated video, created through tools like Maverick, brings a new dynamic to the world of ecommerce. By utilizing an AI video maker, retailers on platforms like Shopify can create personalized video content that can effectively target customers who've abandoned their carts.
So, how does this work? AI in ecommerce uses machine learning to analyze each customer's behavior, from the items they've interacted with, their past purchases, to the products they've left behind in their carts. With this valuable information, AI video makers can generate tailored videos showcasing the items left in the cart along with similar products that might be of interest to the customer.
For instance, consider a customer who has abandoned a cart containing a pair of running shoes. The AI could generate a video that not only highlights the shoes but also includes other running gear available in the store, like running shorts or sweatbands. The video could even feature reviews from other customers or special discounts that apply to those items. The personalized and interactive nature of these videos makes them incredibly effective at driving customers back to complete their purchase.
In addition, these AI-generated videos can be used across various platforms - email reminders, push notifications, social media ads, or even text messages. This allows the store to reach the customer through multiple touchpoints, further increasing the likelihood of recovering the abandoned cart.
The transformative impact of AI in ecommerce can't be understated. As we've seen, it provides a new level of personalized engagement that can significantly improve cart recovery rates. As we move forward, we expect AI to continue revolutionizing the ecommerce landscape, offering even more sophisticated solutions to boost sales.
Therefore, whether you're a seasoned ecommerce veteran or just starting your online store, consider integrating these AI-powered Shopify apps into your ecommerce growth strategy. They represent the next generation of tools for boosting sales, reducing cart abandonment, and delivering a shopping experience like no other. After all, in the rapidly evolving world of ecommerce, staying ahead of the curve is key to success.
Furthermore, the power of AI for ecommerce isn't limited to cart recovery. It's revolutionizing all aspects of online retail, including customer service, product recommendations, and more. By integrating a powerful AI video generator like Maverick into your ecommerce strategy, you not only tackle cart abandonment but also enhance the overall customer experience.
The use of AI video not only showcases your products in an engaging manner but also shows customers that their experience is personalized, ultimately fostering a stronger connection between your brand and its customers, without having to hire a human editor.
Maverick uses AI-generated video to help ecommerce stores have personalized interactions with each of their customers across their journey. Start boosting your customers’ lifetime value (LTV) today with personal videos at scale!